Learn more about how Farovientiq protects your data and meets South Africa’s strict legal requirements. This policy explains what information we collect, how it’s used, and your rights.

What Information We Collect

We only gather information you provide directly or that’s automatically collected by our systems.

• Your name, contact details, and your company or business name.
• Data relating to your use of our site—such as IP address, browser data, and device type.
• Correspondence and service inquiry content exchanged with Farovientiq staff.
• Cookies and similar tracking technologies, as described in our Cookie Policy.

How We Use Your Data

Information is only used for lawful purposes and to improve user experience.

• To respond directly to service inquiries or feedback.
• To manage client relationships and provide tailored marketing support.
• To monitor and improve our content, site security, and functionality.
• To comply with South African regulations and external obligations.

Legal Justification

Your data is processed under South African data protection law.

We process personal data on the basis of performance of a contract, compliance with legal obligations, or for legitimate interests such as administration and security—not marketing without consent.

How We Share Data

We don’t sell personal data. Any external sharing aligns with strict legal requirements.

• Select third parties when needed for operations, all under confidentiality agreements and only for relevant purposes.
• Government bodies or law enforcement when required under law.
• Auditors, advisors, or consultants where justified and under strict privacy controls.

Data Security

Farovientiq employs technical, physical, and organisational measures to safeguard personal data from accidental loss, unauthorised access, alteration, or disclosure. However, no internet transmission is fully secure; absolute protection cannot be guaranteed.

Your Rights

South African law protects your control over personal information.

• Request access or a copy of your data processed by Farovientiq.
• Correct or update personal details when inaccurate.
• Withdraw consent or object to processing in relevant cases.
• Request deletion or erasure of data held by Farovientiq, within lawful limits.

Cookies and Tracking

Our cookie practices are described in our Cookie Policy. You can control certain tracking technologies through browser settings or by refusing cookies.

View Cookie Policy View Cookie Policy

Contact Us

Questions about privacy can be directed to our team using the form on our contact page.

Policy Updates and Changes

Farovientiq may update its privacy policy for regulatory or operational reasons. You will find the latest version posted on this page.